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NTA Blog: Inadequate Training of IRS Employees Harms Taxpayers, Creates IRS Rework, and Erodes IRS Employee Morale

Subscribe to the NTA’s Blog and receive updates on the latest blog posts from National Taxpayer Advocate Nina E. Olson. Additional blogs from the National Taxpayer Advocate can be found at w...

NTA Blog: Nonresident Aliens Still Facing Hardships In Obtaining Refunds of Withheld Tax

Nonresident Aliens’ Ability to Receive Credit for Certain Taxes Withheld at Source Continues to Be Jeopardized Subscribe to the NTA’s Blog and receive updates on the latest blog posts ...

Success Story: TAS helps taxpayer validate eligibility for Earned Income Tax Credit

Every year the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. This story is only one of many examples of how TAS helps resolve taxpayer issues. All personal details ar...

Government Shutdown

As of February 9, 2018, all Taxpayer Advocate Service offices have resumed normal operations. Please be aware that due to the lack of an approved federal budget, all Taxpayer Advocate Service off...

TAS assistance offered at local Problem Solving Days

  The Taxpayer Advocate Service (TAS) will conduct Problem Solving Day events in communities throughout the country in the coming months and year. During these events, TAS employees from a lo...

NTA Blog: Telephone Service in an Omnichannel Environment (Part 2 of 2)

Telephone Service in an Omnichannel Environment - The IRS Must Ensure Taxpayers Are Getting the Assistance They Need Over the Telephone (Part 2 of 2) Subscribe to the NTA’s Blog and receive ...

The first in a series of NTA Conversations is now available for online viewing

The NTA is hosting a series of conversations that bring together experts to discuss relevant issues that impact and influence tax administration. The first NTA Conversation panel discussion "An Int...

NTA Blog: Telephone Service in an Omnichannel Environment (Part 1 of 2)

Telephone Service in an Omnichannel Environment - Communicating with the IRS Over the Phone Must Be Made Easier for Taxpayers (Part 1) Subscribe to the NTA’s Blog and receive updates on the ...

NTA Blog: IRS Rolls out Passport Certification Program, Refusing to Adopt Taxpayer Protections and Exclude Taxpayers Working with TAS

Subscribe to the NTA’s Blog and receive updates on the latest blog posts from National Taxpayer Advocate Nina E. Olson. Additional blogs from the National Taxpayer Advocate can be found at w...

Government Shutdown

As of January 23, 2018, all Taxpayer Advocate Service offices have resumed normal operations. Please be aware that due to the lack of an approved federal budget, all Taxpayer Advocate Service off...